FAQ

Delivery

All delivery costs are flat rate, not per item.

All products are sent by courier and are fully tracked and need to be signed for. DO NOT sign and accept goods which have been damaged in transit as once signed for we are unable to make a refund so please ensure to inspect the package before signing for it. Please inform us of this situation immediately. Details of delivery times are stated below, unfortunately we can not guarantee these times.

Samples - FREE Postage

Please note samples are sent from Los Angeles, CA. via USPS and are NOT tracked.

Wallpaper / Fabric  - FREE Postage

Please note all orders are dispatched from the UK. Witch and Watchman pays all custom fees to the US. Wallpaper is delivered within 5 days by FedEx Priority Express. Fabric is printed to order and delivered by FedEx Priority Express. 

Samples - FREE Postage

Please note samples are sent from Los Angeles, CA. USA via USPS and are NOT tracked. Please allow 10 working days delivery.

Wallpaper / Fabric - FREE Postage

All orders are dispatched from the UK. Wallpaper is delivered within 5 days by DPD. Fabric is printed to order and delivered by DPD.

Samples - FREE Postage

Please note samples are sent from Los Angeles, CA. USA via USPS and are NOT tracked. Please allow 10 working days delivery.

Wallpaper / Fabric - FREE Postage

All orders are dispatched from the UK. Wallpaper is delivered within 7 days by FedEx Priority Express. Fabric is printed to order and delivered by FedEx Priority Express.

Samples - FREE Postage

Please note samples are sent from Los Angeles, CA. USA via USPS and are NOT tracked. Please allow 10 working days delivery.

Wallpaper / Fabric - FREE Postage

All orders are dispatched from the UK. Wallpaper is delivered within 7 days by FedEx Priority Express. Fabric is printed to order and delivered by FedEx Priority Express.

Stockists

USA

Walnut
Los Angeles
www.walnutwallpaper.com

Designer Wallcoverings
Los Angeles
www.designerwallcoverings.com

The Pattern Collective
New Orleans
www.thepatterncollective.com

Spruce
New Orleans
www.sprucenola.com

Walltawk
Denver
www.walltawk.com

Colonial Wallcoverings
Philadelphia
www.colonialwallcoverings707.com

HighStreet
Cinncinati
www.behighstreet.com

UNITED KINGDOM

Rockett St. George
www.rockettstgeorge.co.uk

Beut
www.beut.co.uk

FRANCE

Au fil des Couleurs
Paris
www.aufildescouleurs.com

GERMANY

Bens Munchen
Munich
www.bens-store.de

POLAND

Ploneres
www.ploneres.pl

SWITZERLAND

Tapetenraum
Horgen
www.tapetenraum.ch

NETHERLANDS

De Mooiste muren
Haarlem
www.demooistemuren.nl

SOUTH KOREA

Lonpanew
Seoul
www.lonpanew.com

AUSTRALIA

Wallpaper Trader
www.wallpapertrader.com

Refund Policy

We regret that we are unable to offer refunds unless the product is faulty in which case we will provide a replacement. We ask that you return the faulty product and on inspection a replacement will be sent out. Witch and Watchman assume the costs of shipping. 

There is a 90 day time limit (from date of delivery) for exchanges on wallpaper.

IT IS ADVISORY TO ORDER A SAMPLE OF WALLPAPER  FIRST TO SEE THE EXACT COLOR WHICH MAY NOT BE ACCURATE ON SCREEN.

Please contact us before you return any products.

We regret that we are unable to offer refunds unless the product is faulty in which case we will provide a replacement. We ask that you return the faulty product and on inspection a replacement will be sent out. Witch and Watchman assume the costs of shipping. 

There is a 30 day time limit (from date of delivery) for exchanges on fabric. Please check fabric for defects as soon as possible to enable a quick exchange if needed.

IT IS ADVISORY TO ORDER A SAMPLE OF FABRIC FIRST TO SEE THE EXACT COLOR WHICH MAY NOT BE ACCURATE ON SCREEN.

Please contact us before you return any products.

Hanging Instructions

View our wallpaper calculator here.

Nonwoven wallpapers are very user friendly and easy to install.
Perfect for DIY wallpaper projects, because nonwoven wallpaper is incredibly easy to install and equally easy to remove.
Tear-resistant when wet, thus making nonwoven wallpapers easier to handle while installing.
Nonwovens are breathable, helping them endure mould and mildew conditions.
Nonwovens neither expand or contract, they do not change their size, and do not shrink when they are dry.
Seams are barely visible.
Clean wallpaper by using mild soap and a sponge.
Nonwoven wallpaper removes in full sheets, totally dry without the use of special tools or chemicals.
Simply paste the wall and install.

We recommend a Ready Mixed Light Grade Adhesive

Before hanging check that the rolls are undamaged, that numbers and letters are the same for each roll of this design and that all colours match. Return any defective roll with its label to where is was purchased. Take extra care when papering around electric switches and power points. Do not allow moisture to drip onto electrical contacts.

Prepare wall by removing all traces of dirt, old wallpaper, or loose paint. Do not hang wallcoverings on any wall with a history of damp. Fill any cracks and allow to dry before hanging. Absorbent surfaces should be appropriately sized using a diluted wallpaper adhesive. Sealed walls, i.e painted should be rubbed with sandpaper to create a ‘key’.
It is important that the walls are of an even and consistent colour. If they are not then consideration should be given to painting them with an appropriate colourwash. Alternatively, we recommend that walls be ‘lined’ horizontally using a good quality lining paper. Allow this to dry fully.

We recommend the use of a light ready mixed adhesive. Evenly apply the adhesive directly onto the wall using a brush or short pile emulsion roller. It is not necessary to pre-cut the lengths of paper as it can be applied direct from the roll. Apply the wallcovering to the wall and smooth down with a good quality hanging brush or plastic spatula. Do not overlap, use butt joins.

CAREFULLY WIPE ANY EXCESS PASTE FROM THE FACE OF THE PAPER IMMEDIATELY WITH A CLEAN DAMP SPONGE BEFORE IT DRIES.

After hanging 2 or 3 lengths, inspect the results to ensure that there is no shading or other fault.

NO CLAIMS FOR HANGING COSTS WILL BE ALLOWED FOR GOODS HUNG IN EXCESS OF ONE ROLL.

Alternatively hire a professional as we can not be held responsible for the hanging.